COVID-19 UPDATE

We’ve been thinking a lot about you lately – our customers, our employees and our greater communities. Whilst we are striving to run the clinic largely as normal, your health and safety are our top priorities and at the heart of every decision we make. We believe it’s critical to do our part to help reduce the transmission of COVID-19.

Here are some of the steps we are taking to protect everyone in this ever-evolving situation:

1) We are working tirelessly to make sure that the treatments & products you love are available when you want them.

2) We are screening all calls that come through to the clinic and making bookings 3 weeks ahead for anyone that falls into a risk category.

3) We are offering telephone call follow up appointments if required, as well as delivering your products direct to your home.

4) We are staggering appointments booked in the diary to avoid any un-necessary gatherings and when in clinic you will be one of only 2-3 clients.

5) On top of our regular stringent cleaning protocol we have increased the volume of cleaning but also introduced daily Covid-19 cleaning to include the cleaning of all the multiple touch points throughout the building.

6) We have postponed current events to avoid un-necessary gatherings.

7) We are diligently following guidance and best practices from the NHS and Public Health England, amongst others.

8) Our reception team is available to answer any questions about your experience, work with you on the best care option and provide more information on the many precautions we’re taking to protect your health and safety.

While the environment around us is uncertain, we take comfort in the fact that we have a first-class team and a compassionate and loyal community of customers.

We look forward to welcoming you at the clinic.

Thank you for being a part of the Epsom Skin family.

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Doctor Steventon

Medical Director

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Matthew Barnes

Managing Director